Privacy Policy

1. Introduction

Fides Motus ("we," "our," or "us") operates the Fides Motus transportation management platform, including the web dashboard and iOS mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, and organization details when you create an account
• Driver information: CDL number, CDL state, home base location, driver type, and employment details
• Fleet data: vehicle details, trailer information, maintenance records, and compliance documents
• Financial data: billing information, invoice details, settlement records, and fuel purchase data
• Application data: information submitted through driver applications, including personal details, employment history, and qualifications
• Communications: messages sent through the platform, notes, and support inquiries

2.2 Information Collected Automatically

• Location data: GPS coordinates from the mobile application for fleet tracking, geofencing, and stop proximity verification
• Device information: device type, operating system, and app version
• Usage data: pages visited, features used, and interaction patterns
• Log data: IP addresses, browser type, access times, and referring URLs

2.3 Information from Third Parties

• Authentication data from Clerk (our identity provider) including session tokens and organization membership
• Weather data from the National Weather Service for route safety alerts
• EIA diesel fuel price data for fuel surcharge calculations
• Tenstreet driver application data when integrated with your Tenstreet account

3. How We Use Your Information

• Provide, operate, and maintain the transportation management platform
• Track fleet locations and generate route optimization recommendations
• Process billing, invoicing, settlements, and financial reporting
• Generate compliance reports including IFTA, driver hours, and inspection records
• Send notifications about trip assignments, weather alerts, and operational updates
• Facilitate driver onboarding and application processing
• Improve, personalize, and expand our Service
• Communicate with you about updates, support, and service-related notices
• Detect, prevent, and address technical issues or fraud

4. Data Isolation and Security

Each client organization operates on a dedicated, isolated database deployment. Your data is physically separated from other organizations' data — there is no shared database between clients. This deployment-level isolation ensures that one organization's data cannot be accessed from another organization's environment.

We implement industry-standard security measures including encryption in transit (TLS), role-based access control (RBAC), and secure authentication via Clerk. Sensitive credentials are hashed using SHA-256 before storage.

5. Location Data

The Fides Motus iOS app collects location data from drivers to enable fleet tracking, geofence alerts, stop proximity verification, and Hours of Service compliance. Location data is collected in the background while the app is in use and periodically when the driver has an active trip. Drivers can manage location permissions through their device settings.

Location data is retained for operational purposes and is accessible to authorized users within your organization based on their assigned role (owner, admin, dispatcher, safety).

6. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Within your organization: Data is shared among authorized users within your organization based on their role permissions
• Service providers: We use third-party services including Convex (database), Clerk (authentication), and Expo (push notifications) to operate the platform
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Operational data such as trip records, invoices, and compliance documents are retained in accordance with DOT/FMCSA regulatory requirements. You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to regulatory retention requirements)
• Object to or restrict certain data processing
• Request a portable copy of your data

To exercise these rights, contact us at the address below.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Fides Motus
Email: privacy@fidesmotus.com